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CANNOT CONNECT TO HIFIBERRY

I have purchased a HiFiBerry DAC + ADC PRO connected to the R Pi 4. I installed the Hifi Berry OS image as suggested
 by the website using Balena Etcher to the SD card. After starting, I can not connect to the LAN or WiFI network.
The IP address is visible but I cannot connect either through the hifiberry.local website or the IP address.
I will add that I do not have a direct Rpi connection to the monitor.
I tried to install a different system than Hifiberry (Volumio, Moode). The installation was successful, but there is
no sound despite setting the correct audio card. Is it possible that the HiFiBerry DAC + ADC PRO
card is blocked somehow?
A request for help in solving the problem.

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