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New to RPi, AMP2, no sound output

I recently installed RPi OS and followed the guide to make AMP2 the only sound device. aplay shows the device correctly, but whenever I play audio there's no sound from my speakers. Incidentally though, I can hear the faintest sound of the music coming directly from the board. Similar to if you put your ear up to a vinyl record and can barely hear the actual sound being created before amplifed. Any ideas? I'm very new to RPi, but I followed the short setup guide word for word. Thanks

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