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Beocreate & Beovox 3000

Rudi Pedersen

December 15, 2019 13:09

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Hi Tuomas and Daniel

 

I have installed another Beocreate board and everything went well this time for the software. See attached picture

 

But, no sound at all ?? What can be wrong here ?

 

I have debug file - if you want to see this

 

BR Rudi

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8 comments

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  Rudi Pedersen December 16, 2019 19:16

  Hi Daniel or Tuomas

  Are you alreday in Christmas Holiday . ;-)

  Best regards Rudi

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  HiFiBerry team December 17, 2019 07:53

  Hi,

  did you try to re-install the speaker profile?

  Best regards,
  Daniel

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  Rudi Pedersen December 22, 2019 16:40

  Hi Daniel

  To me, it looks like the software is running right. I have version 2 installed and version 9 of the DSP program.

  Please have a look at the hardware wiring, as I did not find any instructions.

  I have installed right channel internally in the speaker and cables out for the left speakers.

  I added the cables to the Bass to the connectors next to the power connectors

  Then the next two connector are for left Bass speaker

  The - after the space between the connectors - I have right tweeter and last the left tweeter

  Does this look right. ?

  BR Rudi

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  Rudi Pedersen December 22, 2019 16:45

  Hi again

  I have the diagnostic information in a file.

  BR Rudi

  

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  HiFiBerry team December 22, 2019 21:01

  Unfortunately I can't help with this as I don't know the filter set and the cabling for this profile.
  Tuomas can you have a look?
  
  Best regards,
  Daniel

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  Tuomas December 22, 2019 21:07

  Hi Rudi,

  I looked at your picture and the cabling looks correct, so nothing wrong there. What I can't quite tell from the picture is whether or not the mute jumper is connected on the board. This should be removed, or there won't be sound. The jumper is a pair of the group of six pins to the left of the upper left corner of the Raspberry Pi in this picture, also indicated here.

  Can you verify that this jumper is not installed, then we can figure out what next steps to take?

   

  Best,

  Tuomas from Bang & Olufsen

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  Rudi Pedersen December 24, 2019 11:16

  Hi Tuomas

  Finally, the Christmas also came to Beocreate.....you are right !

  I have totally 5 Beocreate boards - the first 3 boards did not have a jumper on the mute and the last 2 boards (bought from a dealer in Germany) have a jumper installed. This is very strange ??

  The packaging was not broken on the last 2 boards - so they must be directly from the factory ??

  People will fall into the trap all over - maybe a small info in the package will help.

  Anyway - I can recommend installing this into a Beolab 3000 - sound perfect

  (by the way - the software installation went perfect this time - much better than ever !

  Marry Christmas

  Rudi

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  Tuomas December 24, 2019 11:29

  Hi Rudi,

  glad to hear it was a simple fix and that the software install went great – this is what we've been working towards.

  I completely agree, people get tripped by this a lot – even I have on an occasion. What I will investigate after the holidays is whether it would be possible to detect the mute jumper in software and notify the user about it.

   

  Season's greetings from Bang & Olufsen,

  Tuomas