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Beocreate and Bluetooth

Heya,

 

I am having issues with Bluetooth on my Beocreate where Bluetooth volume is so quiet i can barely hear it? 

I have done the following:

Removed mute jumper

Ensured volume on setup is at maximum 

Volume on Spotify is at max too.

I can hear the music but its so quiet its barely audible.

I am also having connection issues with Spotify connection too but one step at a time.

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