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Issue with PI3 and Amp3 just received

eric

May 09, 2016 21:02

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Hello,
I just got an amp+ with rpi3 when I plug it to the power suply there is a light red and nothing else .
I tried several SD card with rasbian and volumio and it is steel the same problem .
could you please help me ?

thanks

Eric

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12 comments

• 0
  
  HiFiBerry team May 10, 2016 06:25

  Hi Eric,

  what kind of power supply did you connect? How did you connect it?

  Best regards,
  Daniel

• 0
  
  eric May 10, 2016 06:48

  Hi Daniel,

   

  I have connected this power supply Meanwell GS60A18-P1J directly to the Amp+.

   

  Best regards,

   

  Eric

   

• 0
  
  HiFiBerry team May 10, 2016 11:05

  Does the Raspberry Pi boot if you unplug the Amp and just connect the Raspberry Pi to a 5V USB power supply?

  Best regards,
  Daniel

• 0
  
  eric May 10, 2016 11:51

  I have ordered to hifiberry the PI3 + AMP+ + Meanwell GS60A18-P1J + the universal case

  i don't have the 5v USB power supply, i have another raspberry first generation maybe i can test with this one ?

  do i need a sdcard to make the test, i mean without an sdcard the led status will be different ?

   

  thank you, i will check this evening.

   

  Best regards,

   

  Eric

• 0
  
  HiFiBerry team May 10, 2016 11:53

  Hi,

  without an external power supply it is hard to say if the power from the Amp+ is unstable or if the SD card is just corrupted. Does your "first generation" model already has the 40-pin connector (in this case it is a 2nd generation model)?

  Best regards,
  Daniel

• 0
  
  HiFiBerry team May 10, 2016 11:54

  Another question: How did you install the software? What Raspbian version are you using? Older software does not support the Raspberry Pi 3.

  Best regards,
  Daniel

• 0
  
  eric May 10, 2016 12:01

  I have downloaded th the image from this link:

  https://www.hifiberry.com/files/images/raspbian-preconfigured.zip

  tested on 2 different sdcard with the RC1 of volumio also.

   

  my old raspberry doesn't have the 40 pin connector.

  i will try to find 5 volt power supply this evening to test it.

   

  Best regards,

   

  Eric

   

• 0
  
  HiFiBerry team May 10, 2016 12:04

  Hi Eric,

  I didn't even think about this preconfigured image anymore. This is very old and won't boot on the RPI3. Try installing and up-to-date system with our HiFiBerry installer:

  https://support.hifiberry.com/hc/en-us/articles/205389831-HiFiBerry-installer

  Best regards,
  Daniel

• 0
  
  eric May 10, 2016 13:29

  Hi Daniel,

   

  I would like to understand something please, without sdcard and installation, is that normal to have only the led red status fixed and nothing else ?

   

  Thank you,

   

  Best regards,

   

  Eric

• 0
  
  HiFiBerry team May 10, 2016 13:57

  Yes, this is the normal behaviour of the Raspbery Pi.

  Best regards,
  Daniel

• 0
  
  eric May 10, 2016 18:27

  Hi Daniel,

  Thanks a lot :)

  I have only some linux computer and to write the image with linux or maybe the image was the problem, with the installer the rpi is booting.

   

  But now i have another issue, with the installer and the image of volumio or raspbian i cant get an ip from my dhcp but only for few

  second then i lost it, i have to findout why ):

  if you have a tip thanks ;-)

   

  in any case thanks a lot again an again

• 0
  
  eric May 10, 2016 20:38

  Hi Daniel,

   I have fixed to get an ip by reserved mac address, now everything is ok, baby are sleeping so i can not really test it, but

  the sound seems to be so magic !!!! :)

  Thanks for your help,

  Have a nice week,

  best regards,

  Eric