Support questions and cleanup

Dear Forum users,

this is an information about this forum. We see a lot of posting about specific orders. This is ok. However to make it easier for other users to find the right information, we will clean up these from time to time and archive topics that are not useful for other people (e.g. something like "please cancel my order", "when was this order shipped"). Topics that contain any information that might be useful for others are not impacted by this.

We might also move topics to other sub-forums and change the subject to make it easier for other users to find available informations.

Best regards

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