Hi!
I had to notice that my Digi+ (transformer version) stops sending a signal to my amplifier on smallest fluctuations of current/voltage:
When I switch on/off the light in the same room, or plug an electric device (e.g. a radio) into the wall-socket, or switch on an electric device (e.g. toaster), the sound stops.
The Raspberry continues to play (audible via the headphoe-jack).
When I stop & start the music, it starts again via Digi+.
This happens on both output, electrical and optical.
I tried the same with an usd-soundcard with toslink-output, which worked flawless without any problem.
I hope there is a solution for my problem, otherwise the digi+ is useless for me.
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3 comments
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HiFiBerry team Dear hifi,
I've never heard about a problem like this. Looks like there are some really bad voltage spikes in your appartment. There is a chance that a better power supply will fix this, but we can't say this for sure.
Best regards
Daniel -
hifi Hi Daniel,
thanks for your response.
I doubt that the spikes - if there are any - are so bad:
The electrical installation is reasonable young (less than three years) and I never noticed anything like this before. Running some computers, two of them "always-on-Pi's", none of them ever showing any signs of to high spikes.
Sad to notice that the Digi+ seems to be incompatible with my home.
Regards
Hifi -
HiFiBerry team Hi,
I would guess, that the power supply is not stable enough, as we haven't see this issue yet. However all our products are covered by our money-back-guarantee. Just send it back to us and we will refund it.
http://www.hifiberry.com/shop/money-back-guarantee/
Best regards
Daniel
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