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Time till delivery?

Roland Rohde

January 09, 2014 17:03

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Hi,

I'd just like to know how long it usually takes for an order to be shipped out. I could't find any information on this here. I'd be happy to just get an idea whether we're talking about days or weeks here, if there are any shortages etc.

Thanks.

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13 comments

• 0
  
  HiFiBerry team January 10, 2014 08:32

  Dear Roland,
  
  your order has been shipped today. Usually orders ship within a few days. In case of unforeseen large order volumes, some orders might take a bit longer.
  
  Best regards
  Daniel
• 0
  
  Roland Rohde January 10, 2014 12:14

  Thanks. I received the confirmation this morning. Now I'll have to go search for my soldering iron... ;-)
• 0
  
  Andrew McKenzie January 16, 2014 19:59

  Hi I was just wondering how long delivery takes to the UK? I ordered on the 1st Jan and have had my email confirmation but have yet to receive my DAC.
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  HiFiBerry team January 17, 2014 06:31

  Dear Andrew,
  
  shipping to UK is usually quite fast. We've seen delays with customs processing mostly in Germany, but it's possible that this also happens from time to time in the UK. I would expect that it arrives soon.
  
  Best regards
  Daniel
• 0
  
  Andrew McKenzie January 22, 2014 09:48

  Hi Daniel,
  
  Still no sign of my HiFiBerry module :(
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  HiFiBerry team January 22, 2014 19:37

  Hi Andrew,
  
  I will send you an email discussing the next steps.
  
  Best regards
  Daniel
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  HECTOR SOLORZANO February 17, 2014 22:40

  Hi Daniel, I purchase a hifiberry more than a week ago and still the order has the in proccesing status, I would like to know is there is a problem or when it will be shipped out. Thanks in advance and sorry for my bad english.
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  HiFiBerry team February 18, 2014 15:04

  Hi Hector,
  
  due to the large volume of orders, we have a delay of about 10 days at the moment. The next production batch should arrive here soon. We're sorry for the delay.
  
  Best regards
  Daniel
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  HECTOR SOLORZANO February 23, 2014 17:36

  Thanks Daniel for your repply, but do you have a estimated time till shipment? Thanks.
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  HiFiBerry team February 24, 2014 10:14

  Dear Hector,
  
  your order has been shipped last week. However we had some trouble with the notifications, therefore you have not receive a shipping notification.
  
  Best regards
  Daniel
• 0
  
  Brad Nalitt February 27, 2014 18:58

  Daniel,
  
  I see from the above posts that you are having notification issues, so I wanted to inquire about the status of my order.
  
  Order: #3113
  
  Thank you,
  Brad
• 0
  
  HiFiBerry team February 27, 2014 21:24

  Dear Brad,
  
  your order has been shipped about one week ago. I would expect that it arrived soon.
  
  Best regards
  Daniel
• 0
  
  Brad Nalitt February 27, 2014 21:51

  Daniel,
  
  Thank you. Can't wait to get it installed.
  
  Brad