I have a Hifiberry Amp2 + Raspberry 4, but the HifiberryOS won't boot. RaspbianOS works as it should, it also detects the Hifiberry as a sound card. I am using a 16GB SD-Card and used Etcher to get the HifiberryOS on to the SD-Card, but as I insert the SD-Card, nothing happens. Normally the Raspberry starts to blink green when I boot RaspbianOS, but it doesn't with HifiberryOS. I got a screen connected and it doesn't show anything, and the WIFI signal also doesn't show. What can I do?
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12 comments
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HiFiBerry team First, connect a screen and check if it's booting at all. If it doesn't even load the kernel, you should get some message on the screen or a rainbow screen.
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Jan Perné Hmm, my screen is pitch black when I connect it, could it be a hardware issue?
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HiFiBerry team If the system boots Raspberry Pi OS, the hardware is just fine. What happens if you just remove the SD card?
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Jan Perné nothing happens, screen is still black. It doesn't recognise the Berry as an Input
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HiFiBerry team Could be a defective SD card or the image is not written correctly.
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Jan Perné I'll try, but the Raspberry Pi OS works just fine with the card.
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Jan Perné Tried a new SD-Card but it didn't boot either.
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HiFiBerry team You might be using an incorrect image. Make sure you use the Pi4 image. Download it again and check that it it written correctly to the SD card.
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Jan Perné Hey, tried with a new SD-Card but it also did not work
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HiFiBerry team Unfortunately I can't say what else might be causing this. We would need the Pi and the Amp in our lab to check what's wrong.
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Jan Perné Is it possible to send it in?
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HiFiBerry team Yes, we can do this. We would need the Pi, the Amp and the SD card to check this. Please send a mail to support@hifiberry.com if you want us to check it.
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